Odisha Décor

Odisha Décor

Legal

Grievance Redressal

Last updated: [Insert date of publication]

Draft, not legal advice. This page is a starting point written to be genuinely useful, not a certified compliance document. Have a lawyer licensed in India review it — and fill in the bracketed placeholders — before relying on it for DPDP Act, IT Act, or Consumer Protection Act compliance.

If you have a complaint or concern about this website, your data, or an event we've managed for you, we want to hear about it and fix it. This page tells you how.

Grievance Officer

[Insert Grievance Officer's full name]
Odisha Décor & Events
Email: odishadecor.bbsr@gmail.com
Phone: +91 77180 43085
Address: [Insert full registered/physical business address]

How to raise a complaint

  1. Email or call the Grievance Officer above with a clear description of your concern and any relevant booking/enquiry details.
  2. We will acknowledge your complaint within [insert, e.g. 48 hours].
  3. We aim to resolve most complaints within [insert, e.g. 15 business days] of acknowledgement. If it needs longer, we'll tell you why and give you a revised timeline.

What this covers

  • Concerns about how your personal data has been collected, used or stored (see our Privacy Policy).
  • Complaints about service quality on a booked event.
  • Billing, deposit or refund disputes (see our Refund & Cancellation Policy).
  • Any other concern about your interaction with Odisha Décor & Events or this website.

If you're not satisfied

If you feel your complaint hasn't been resolved satisfactorily, you may escalate to [insert an escalation path if one exists — e.g. a senior contact, or note that consumer grievances can be raised with India's National Consumer Helpline / e-Daakhil portal, and data protection concerns with the Data Protection Board of India once it is operational]. [A lawyer should confirm the right escalation language for your business type before publishing.]